Camtech customer service

[QuikHD]

Hey guys, just wondering whats up with Camtech. Have you guys gotten delayed responses from them?

I ordered a chin spoiler on the 15th and since that day I have not recieved any info on my order or shipment. I tried sending an email to them about it on the 22nd and have not gotten a response. The address I sent it to was [email protected], that is the email my order info was sent from. I also tried calling them yesterday at noon and left a message.

I know this is a busy time of the year, I just would like an ETA on my order.

I always request tracking on shipments due to a little mishap with my UPS driver in January. He delivered a package of mine to a neighbors house. No big deal except for my neighbor went on vacation for 2 weeks the next morning and didnt even look at the package, they just pulled it in the front door and left the next day!

 

[QuikHD]

FYI I did not post this up to be negative in any way. I simply just cannot get ahold of them. Whenever I call, I get a recording and my email got no response.

 

[thecort]

Chad I had the same issue. From what I understand Cameron is swamped over there.
I spoke with him about a week or so ago.
Email him again. It was the only way to reach him. Trying the phone is useless.
He usually responds to emails within the day.



Tap it!

 

[CamtechCustom]

Quick HD, I am sorry I have been hard to reach, we live in the shop, and return calls and emails as fast as we can. I have someone starting to answer the phone only to prevent this issue from becoming worse. Please email me or call me again, as I am not sure what name the order is under. Thanx Cameron

 

[slothy]

cam always got back to me fairly quickly, but i know they are swamped..

 

[QuikHD]

cam always got back to me fairly quickly, but i know they are swamped..

I know its that time of the year, I figured if I posted up here it would get back to him asap, Im pretty sure some of you guys have his direct line

 

[slothy]

ya extension 3 lol

 

[smokenjoep01]

Im getting ready to pull the trigger on ordering a gaggle of parts from them. I think I may go down there and meet them and see things first hand.

 

[vrog]

Im getting ready to pull the trigger on ordering a gaggle of parts from them. I think I may go down there and meet them and see things first hand.

Dont go down there, you will end up spending all your hard earned money, trust me I know all too well..................

The only way to describe his shop is the Disney Land of baggers!

 

[smokenjoep01]

Dont go down there, you will end up spending all your hard earned money, trust me I know all too well..................

The only way to describe his shop is the Disney Land of baggers!

Yes I understand! It will be good to see my options in the real.

 

[QuikHD]

I did end up talking to them today. They said my chin spoiler would ship out today. I just wish I had known it was a two week lead time when I ordered it, not a big deal, just nice to know. They did apologize and offered to ship it out 2 day air so I can attempt a mockup this weekend and hopefully get the paint started Monday.

 

[ramnj]

That's good news.

 

[coolerman69]

I'm in the same boat! Mine shipped the 14th? I think it eloped with my bags!

 

[Opunui]

I'm in the same boat! Mine shipped the 14th? I think it eloped with my bags!

Now that there is funny..they should be there right around the corner.

 

[stupid_rope]

I've never had an issue getting cameron on the phone but i know he's balls deep in work down there

 

[coolerman69]

Now that there is funny..they should be there right around the corner.

Just picked them up at the post office!

 

[CamtechCustom]

Hey guys if ur ever needing me and can't get through on the phone 843-552-0336 ext 3 and email isn't getting a reply in a day or so call and hit ext 0 then ask them to page me. I appreciate your business and patients and always have time for my customers!

 

[bagdaddy09]

""Hey guys if ur ever needing me and can't get through on the phone 843-552-0336 ext 3 and email isn't getting a reply in a day or so call and hit ext 0 then ask them to page me. I appreciate your business and patients and always have time for my customers!""

That's awesome, who else would do that?!?!?!

 

[Bill]

Cameron is a first class kind of guy, anyone who has ever met him in person would say the same thing.

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